1 00:00:00,647 --> 00:00:02,612 The web is about information accessibility 2 00:00:02,612 --> 00:00:04,502 It's really a basic human freedom that we 3 00:00:04,503 --> 00:00:06,557 are just really beginning to talk about in 4 00:00:06,557 --> 00:00:09,017 the last decade. It's important 5 00:00:09,019 --> 00:00:11,369 therefore that everybody have this freedom 6 00:00:11,369 --> 00:00:13,519 any freedom that's only allocated to a few 7 00:00:13,519 --> 00:00:14,394 is not really a freedom. 8 00:00:14,414 --> 00:00:18,194 The web is about information and it's 9 00:00:18,234 --> 00:00:20,364 important that people can access the 10 00:00:20,374 --> 00:00:22,444 information that they need in order to 11 00:00:22,457 --> 00:00:24,477 complete a workflow or get their job done 12 00:00:24,489 --> 00:00:25,339 finish a task. 13 00:00:25,939 --> 00:00:27,945 I think the web should be accessible to 14 00:00:27,945 --> 00:00:30,230 everyone all the time. I grew up with it 15 00:00:30,230 --> 00:00:34,050 being easily accessible to me. It's how 16 00:00:34,068 --> 00:00:37,162 I learnt information easily. I can't 17 00:00:37,162 --> 00:00:38,882 imagine someone not being able to just 18 00:00:38,892 --> 00:00:41,103 google something instantly, and getting 19 00:00:41,117 --> 00:00:42,207 what they need. 20 00:00:42,955 --> 00:00:45,615 I think websites should be accessible 21 00:00:45,615 --> 00:00:49,063 because...the web is founded kinda on this 22 00:00:49,063 --> 00:00:50,973 idea of sharing information and if you 23 00:00:50,980 --> 00:00:53,300 can't share information or if some people 24 00:00:53,300 --> 00:00:55,230 can't see it , then it's not truly being shared. 25 00:00:55,271 --> 00:01:04,951 26 00:01:10,552 --> 00:01:12,249 We all have different abilities and 27 00:01:12,249 --> 00:01:14,247 disabilities, and if we're all going to be 28 00:01:14,247 --> 00:01:16,897 able to get the same content and interpret 29 00:01:16,897 --> 00:01:18,987 it in a somewhat similar fashion, it has 30 00:01:18,993 --> 00:01:21,054 to be given to us in that way and 31 00:01:21,054 --> 00:01:22,507 accessible so that we can actually reach it 32 00:01:22,517 --> 00:01:25,297 Accessibility is important for a number of 33 00:01:25,301 --> 00:01:28,351 reasons. For one, there are laws that 34 00:01:28,351 --> 00:01:32,824 apply.Another is, it can relate to our 35 00:01:32,824 --> 00:01:36,484 reputation. And a third is thatby 36 00:01:36,484 --> 00:01:39,107 paying attention to it, we create a more 37 00:01:39,107 --> 00:01:41,212 inclusive educational environment. 38 00:01:41,212 --> 00:01:43,502 I think we are really good as developers 39 00:01:43,502 --> 00:01:48,367 at being...focusing on the 80% case. 40 00:01:48,367 --> 00:01:50,657 Focusing on how do we make every 4 out of 41 00:01:50,657 --> 00:01:52,536 every 5 of our users happy. How do we 42 00:01:52,536 --> 00:01:54,353 build things for those group of people, 43 00:01:54,353 --> 00:01:58,046 because the last 20% is always hard. 44 00:01:58,046 --> 00:02:00,882 But I say that the web is for 100%. 45 00:02:00,882 --> 00:02:02,915 It's for everybody, which is what 46 00:02:02,915 --> 00:02:03,884 Tim Burners-Lee said. 47 00:02:03,994 --> 00:02:06,444 I'm definitely am very moved by this 48 00:02:06,464 --> 00:02:08,395 notion of inclusiveness. I mean I think 49 00:02:08,395 --> 00:02:11,066 that, for me it's a part of who I... 50 00:02:11,066 --> 00:02:14,296 this is important to me. But there's 51 00:02:14,296 --> 00:02:18,906 also just the sort of, the notion of 52 00:02:18,913 --> 00:02:24,034 of having everybody's contributions to the 53 00:02:24,034 --> 00:02:25,024 sort of...the knowledge. 54 00:02:25,232 --> 00:02:28,122 Big challenge is, to escape your own 55 00:02:28,122 --> 00:02:30,903 viewpoint. And to not make the assumption 56 00:02:30,903 --> 00:02:32,999 that everyone sees the web the way you see 57 00:02:32,999 --> 00:02:36,039 it, on the device you see, the way 58 00:02:36,039 --> 00:02:42,113 you use it. And so when you're creating 59 99:59:59,999 --> 99:59:59,999 web pages, that's the biggest challenge, 60 99:59:59,999 --> 99:59:59,999 is getting outside of where you're sitting. 61 99:59:59,999 --> 99:59:59,999 The biggest obstacle to accessibility, 62 99:59:59,999 --> 99:59:59,999 I think is...is pure knowledge. 63 99:59:59,999 --> 99:59:59,999 It's really about putting yourself in the 64 99:59:59,999 --> 99:59:59,999 mind of a person with disabilities. 65 99:59:59,999 --> 99:59:59,999 A person who has, who has no motor skills 66 99:59:59,999 --> 99:59:59,999 has no hands, has a lack of vision, has a 67 99:59:59,999 --> 99:59:59,999 lack of hearing. May have a 68 99:59:59,999 --> 99:59:59,999 cognitive disability. To be able to put 69 99:59:59,999 --> 99:59:59,999 yourselves in their shoes and understand 70 99:59:59,999 --> 99:59:59,999 how are they working with the thing that 71 99:59:59,999 --> 99:59:59,999 I'm building or designing right now, 72 99:59:59,999 --> 99:59:59,999 can they use it? 73 99:59:59,999 --> 99:59:59,999 The alternative is, you build something 74 99:59:59,999 --> 99:59:59,999 someone says "oh no it's not accessible!" 75 99:59:59,999 --> 99:59:59,999 and so you go back and try to fix it but 76 99:59:59,999 --> 99:59:59,999 you probably have been doing the wrong 77 99:59:59,999 --> 99:59:59,999 thing at many places you know you may 78 99:59:59,999 --> 99:59:59,999 have hundreds of images with no alt text, 79 99:59:59,999 --> 99:59:59,999 you may have navigation that's very confused 80 99:59:59,999 --> 99:59:59,999 or you are relying on libraries that... 81 99:59:59,999 --> 99:59:59,999 open internet explorer 82 99:59:59,999 --> 99:59:59,999 it's just that the technologies aren't 83 99:59:59,999 --> 99:59:59,999 going to figure out. And so that's 84 99:59:59,999 --> 99:59:59,999 when someone says, it's too much, too 85 99:59:59,999 --> 99:59:59,999 expensive, too much work. Well just do it 86 99:59:59,999 --> 99:59:59,999 from the beginning and it'll...it'll probably 87 99:59:59,999 --> 99:59:59,999 get a quality product with less work. 88 99:59:59,999 --> 99:59:59,999 Accessibility is important to incorporate 89 99:59:59,999 --> 99:59:59,999 earlier on because if you don't 90 99:59:59,999 --> 99:59:59,999 incorporate it early on, you will 91 99:59:59,999 --> 99:59:59,999 incorporate it later at greater expense, 92 99:59:59,999 --> 99:59:59,999 with a certain amount of time you don't 93 99:59:59,999 --> 99:59:59,999 have, with a certain amount of money you 94 99:59:59,999 --> 99:59:59,999 don't have, to try to make it better. 95 99:59:59,999 --> 99:59:59,999 Accessibility, unfortunately like 96 99:59:59,999 --> 99:59:59,999 everything else in design and web design 97 99:59:59,999 --> 99:59:59,999 has to be done from the very beginning. 98 99:59:59,999 --> 99:59:59,999 So whether you're designing for different 99 99:59:59,999 --> 99:59:59,999 devices, whether doing for different kinds 100 99:59:59,999 --> 99:59:59,999 of human abilities, all those things have 101 99:59:59,999 --> 99:59:59,999 to be thought of from the very beginning 102 99:59:59,999 --> 99:59:59,999 and built into your concept of what your 103 99:59:59,999 --> 99:59:59,999 your plan is. Of course nobody wants to 104 99:59:59,999 --> 99:59:59,999 take time at the end. We're almost there, 105 99:59:59,999 --> 99:59:59,999 we just want to get it out, and that's the 106 99:59:59,999 --> 99:59:59,999 mistake many of us make. It's like 107 99:59:59,999 --> 99:59:59,999 "I'll just get it out, then I'll go back and fix it." 108 99:59:59,999 --> 99:59:59,999 No. Doesn't ever happen. There's always 109 99:59:59,999 --> 99:59:59,999 a next project. 110 99:59:59,999 --> 99:59:59,999 The first step in getting an accessible 111 99:59:59,999 --> 99:59:59,999 site, is to work with the management, so 112 99:59:59,999 --> 99:59:59,999 they understand the value of making it 113 99:59:59,999 --> 99:59:59,999 accessible, and also helping them 114 99:59:59,999 --> 99:59:59,999 understand that we can do pretty 115 99:59:59,999 --> 99:59:59,999 much anything they want and be accesible. 116 99:59:59,999 --> 99:59:59,999 If you just talk about accessibility, it 117 99:59:59,999 --> 99:59:59,999 may not be immediately appreciated as 118 99:59:59,999 --> 99:59:59,999 something important to do. But if you 119 99:59:59,999 --> 99:59:59,999 start talking about quality and the 120 99:59:59,999 --> 99:59:59,999 overlap of search engine optimisation and 121 99:59:59,999 --> 99:59:59,999 accessibility and things of that nature 122 99:59:59,999 --> 99:59:59,999 that...that will tend to get people's 123 99:59:59,999 --> 99:59:59,999 attention more. 124 99:59:59,999 --> 99:59:59,999 When I started, I was a designer and I 125 99:59:59,999 --> 99:59:59,999 wanted to make things look pretty. And you 126 99:59:59,999 --> 99:59:59,999 don't think about anything besides the 127 99:59:59,999 --> 99:59:59,999 aesthetics. And what I soon realised was 128 99:59:59,999 --> 99:59:59,999 that when you have something that works 129 99:59:59,999 --> 99:59:59,999 it already looks good, right, so that's 130 99:59:59,999 --> 99:59:59,999 where I started to move towards things 131 99:59:59,999 --> 99:59:59,999 being functional then the beauty came 132 99:59:59,999 --> 99:59:59,999 along after that. 133 99:59:59,999 --> 99:59:59,999 I don't believe that making a site 134 99:59:59,999 --> 99:59:59,999 accessible inhibits creativity. In fact 135 99:59:59,999 --> 99:59:59,999 I would argue it ..it helps creativity, it 136 99:59:59,999 --> 99:59:59,999 improves creativity. 137 99:59:59,999 --> 99:59:59,999 Good accessible design often closely 138 99:59:59,999 --> 99:59:59,999 relates to good usable design. And we 139 99:59:59,999 --> 99:59:59,999 found a really close parallel between good 140 99:59:59,999 --> 99:59:59,999 mobile design, mobile for mobile devices 141 99:59:59,999 --> 99:59:59,999 and the simplicity and clarity of good 142 99:59:59,999 --> 99:59:59,999 accessible design. 143 99:59:59,999 --> 99:59:59,999 Safari 144 99:59:59,999 --> 99:59:59,999 skip to primary content. 145 99:59:59,999 --> 99:59:59,999 146 99:59:59,999 --> 99:59:59,999 In page link. Current Student. Future Student. 147 99:59:59,999 --> 99:59:59,999 Menu Item. Accessible Technology. 148 99:59:59,999 --> 99:59:59,999 So they are all inter-related 149 99:59:59,999 --> 99:59:59,999 and basically if you're making a really 150 99:59:59,999 --> 99:59:59,999 complicated site with lots of stuff on it. 151 99:59:59,999 --> 99:59:59,999 When you're doing, using different methods 152 99:59:59,999 --> 99:59:59,999 all over the place. You're probably 153 99:59:59,999 --> 99:59:59,999 not building that great a site anyway. 154 99:59:59,999 --> 99:59:59,999 The way we create websites today, has 155 99:59:59,999 --> 99:59:59,999 improved from 10 years ago. We're not 156 99:59:59,999 --> 99:59:59,999 using in-line styles, we're not only 157 99:59:59,999 --> 99:59:59,999 designing for 1 screen size. So the 158 99:59:59,999 --> 99:59:59,999 developers and designers are forced to 159 99:59:59,999 --> 99:59:59,999 design for every person and every device. 160 99:59:59,999 --> 99:59:59,999 We can't go backwards, we can't become 161 99:59:59,999 --> 99:59:59,999 limited again. 162 99:59:59,999 --> 99:59:59,999 Primarily what you can do as a designer 163 99:59:59,999 --> 99:59:59,999 to to check for accessibility is 164 99:59:59,999 --> 99:59:59,999 making sure that you have good headings. 165 99:59:59,999 --> 99:59:59,999 Good proper headings and headings 166 99:59:59,999 --> 99:59:59,999 structure good labels on inputs 167 99:59:59,999 --> 99:59:59,999 good labels on buttons and links 168 99:59:59,999 --> 99:59:59,999 so making sure you're using the right tags 169 99:59:59,999 --> 99:59:59,999 and the second best thing I would say, 170 99:59:59,999 --> 99:59:59,999 at least that I do are checking 171 99:59:59,999 --> 99:59:59,999 with the keyboard, just looking to see 172 99:59:59,999 --> 99:59:59,999 keyboard navigation, making sure there's 173 99:59:59,999 --> 99:59:59,999 you know there's good focus, indicators 174 99:59:59,999 --> 99:59:59,999 and that you don't get the focus trapped 175 99:59:59,999 --> 99:59:59,999 anywhere. 176 99:59:59,999 --> 99:59:59,999 The heart of the challenge in sort of 177 99:59:59,999 --> 99:59:59,999 the development world is that many 178 99:59:59,999 --> 99:59:59,999 developers you know look around and find 179 99:59:59,999 --> 99:59:59,999 open source libraries with really cool 180 99:59:59,999 --> 99:59:59,999 stuff. So they find ways to make things 181 99:59:59,999 --> 99:59:59,999 bounce across the screen, or make things 182 99:59:59,999 --> 99:59:59,999 get big and small and so on. And it just 183 99:59:59,999 --> 99:59:59,999 doesn't enter their mind to evaluate them 184 99:59:59,999 --> 99:59:59,999 for accessibility. 185 99:59:59,999 --> 99:59:59,999 When you're looking at a java script 186 99:59:59,999 --> 99:59:59,999 library or a content management system, 187 99:59:59,999 --> 99:59:59,999 piece of code that you would like to use, 188 99:59:59,999 --> 99:59:59,999 you need to look both at, does it do what 189 99:59:59,999 --> 99:59:59,999 you want for the web and does it also, 190 99:59:59,999 --> 99:59:59,999 is it also accessible? In other words, 191 99:59:59,999 --> 99:59:59,999 does it do it for you and for everybody. 192 99:59:59,999 --> 99:59:59,999 So as soon as you build something, you go 193 99:59:59,999 --> 99:59:59,999 back and you check it and check it over 194 99:59:59,999 --> 99:59:59,999 and over again. On multiple browsers, on 195 99:59:59,999 --> 99:59:59,999 multiple machines. You know I'll even call 196 99:59:59,999 --> 99:59:59,999 people you know overseas,and say "hey can 197 99:59:59,999 --> 99:59:59,999 you can you find it, can you check it, is 198 99:59:59,999 --> 99:59:59,999 it working for you? Oh ok good you know. 199 99:59:59,999 --> 99:59:59,999 And now they have tools out there where 200 99:59:59,999 --> 99:59:59,999 you can check on every single browser out 201 99:59:59,999 --> 99:59:59,999 there. In the past, that was really 202 99:59:59,999 --> 99:59:59,999 important, it still is. We have a few 203 99:59:59,999 --> 99:59:59,999 browsers out there, like a handful of 204 99:59:59,999 --> 99:59:59,999 browsers that we use, but we need to check 205 99:59:59,999 --> 99:59:59,999 it on on every possible system and platform. 206 99:59:59,999 --> 99:59:59,999 The best thing that you can do ultimately 207 99:59:59,999 --> 99:59:59,999 to check a design be it, checking for 208 99:59:59,999 --> 99:59:59,999 usability or accessibility is actually 209 99:59:59,999 --> 99:59:59,999 putting it in front of users and seeing if 210 99:59:59,999 --> 99:59:59,999 they can use it. 211 99:59:59,999 --> 99:59:59,999 You know, no matter how great your site is 212 99:59:59,999 --> 99:59:59,999 you know you may think you're hitting all 213 99:59:59,999 --> 99:59:59,999 the standards, then you watch someone go 214 99:59:59,999 --> 99:59:59,999 through it and you say well, wow they had 215 99:59:59,999 --> 99:59:59,999 ...that didn't work out so well 216 99:59:59,999 --> 99:59:59,999 When I think of what a university does at 217 99:59:59,999 --> 99:59:59,999 it's core is to, not take everyone with 218 99:59:59,999 --> 99:59:59,999 very similar ideas and turn out people 219 99:59:59,999 --> 99:59:59,999 with the same ideas, but it's to benefit 220 99:59:59,999 --> 99:59:59,999 from a broad range of abilities and skills 221 99:59:59,999 --> 99:59:59,999 and different perspectives. And I see 222 99:59:59,999 --> 99:59:59,999 accessibility and disability as being a 223 99:59:59,999 --> 99:59:59,999 part of that spectrum. 224 99:59:59,999 --> 99:59:59,999 I think accessibility needs to be talked 225 99:59:59,999 --> 99:59:59,999 about more, it needs to be taught in 226 99:59:59,999 --> 99:59:59,999 the institution, in schools, it needs to 227 99:59:59,999 --> 99:59:59,999 be enforced in institutions and commercial 228 99:59:59,999 --> 99:59:59,999 environments. 229 99:59:59,999 --> 99:59:59,999 As new technology comes out, I think there 230 99:59:59,999 --> 99:59:59,999 will be some that just neglect it 231 99:59:59,999 --> 99:59:59,999 completely, and others that champion it. 232 99:59:59,999 --> 99:59:59,999 And the ones that champion it will be more 233 99:59:59,999 --> 99:59:59,999 user-friendly to everybody else, and they'll 234 99:59:59,999 --> 99:59:59,999 win in the marketplace. 235 99:59:59,999 --> 99:59:59,999 I think the future of the web is to 236 99:59:59,999 --> 99:59:59,999 be making fewer and fewer assumptions 237 99:59:59,999 --> 99:59:59,999 about how other people use it. We have 238 99:59:59,999 --> 99:59:59,999 mobile devices, we have screen readers, 239 99:59:59,999 --> 99:59:59,999 and we even have your web page or your 240 99:59:59,999 --> 99:59:59,999 content might be used by another machine 241 99:59:59,999 --> 99:59:59,999 so I think the fewer of the web is to 242 99:59:59,999 --> 99:59:59,999 continue making fewer and fewer 243 99:59:59,999 --> 99:59:59,999 assumptions and more universal content 244 99:59:59,999 --> 99:59:59,999 that is not restrictive or exclusive. 245 99:59:59,999 --> 99:59:59,999 I think it can be very challenging for a 246 99:59:59,999 --> 99:59:59,999 certain applications to serve people with disabilities 247 99:59:59,999 --> 99:59:59,999 but that's where the engineer needs to 248 99:59:59,999 --> 99:59:59,999 think about "why did I become an engineer" 249 99:59:59,999 --> 99:59:59,999 to make the impossible, possible, to solve 250 99:59:59,999 --> 99:59:59,999 big problems. And this is a big problem, 251 99:59:59,999 --> 99:59:59,999 so let's attack it, let's solve it. 252 99:59:59,999 --> 99:59:59,999