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(Michael Young) we are committed to the notion 
that everyone should have an opportunity

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to participate in higher education

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whether it be from the learning perspective
or the research perspective

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or an opportunity to work here 
at this institution.

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We benefit from that because we get
to enjoy the talents and the skills

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of those people who come in 
and also their perspective

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which in many cases will be different 
from the perspective of others on campus

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so accessibility becomes a very
important value at the university.

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(Tracy Mitrano) We're a 
leading university globally.

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We want the best talent 
in the world

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for our students, our staff, 
and our faculty

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and we want to be sure 
if that talent has a disability

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that they know that we 
are a welcoming community.

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(Pablo Molina) We are competing with other 
prestigious and highly accomplished institutions.

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We want to make sure that we 
can target the right candidates

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to join our community regardless 
of their disability status.

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(Edward Ray) In fact we genuinely believe that 
excellence is achieved through diversity

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and that a commitment 
to equity and inclusion

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really enriches each of our lives.

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(Michael Young) What the university 
offers and makes available

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has to be offered to everybody.

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We can't afford to waste the talents or the brilliance 
or the minds of anybody

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and making things accessible

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allows everybody to engage in the university.

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(Tracy Mitrano) Think about accommodation as really 
the beginning of the conversation about disability.

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It was the appropriate measure that was
taken in the Americans with Disabilities Act

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that was passed in 1990 
and that's well over a generation ago.

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I think now we really 
have to think less about

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how we're going to measure

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specifically this accommodation and
that accommodation

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and recognize that we can make accessibility 
open and available

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so that individual staff, 
faculty, or students

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do not have to go 
to get an accommodation.

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It will be automatically available

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in the web page that they visit, 
in the device that they use.

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(Gerry Hanley) The first
step really needs to be

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an assessment of where we are

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so we can then inform our planning
process,

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develop plans, 
implement a project,

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and then really assess 
the results of it.

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(Pablo Molinda) Key to our approach 
to making sure that our campus

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and our technology is accessible 
to people with disabilities

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is to ensure we do this by design.

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This is not an afterthought that we do 
after we have implemented a new classroom.

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Instead this is something that we do from the 
initial conception of a new project or idea.

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The same way we do this for
privacy and security

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we do this for accessibility.

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(Tracy Mitrano) A policy
really is an important way to go

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because it will focus everyone's
attention.

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It's also probably the way that you have
to go now that there are legal pressures

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on higher education in this area.

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The second thing I would say about policy is

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there really are two types in general.

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One is a policy that you have 
because you have a law.

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For example, the Family Education Rights
Privacy Act policy.

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So you want to be clear and sure

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that you're going to have 
compliance on your campus.

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There's another kind of policy 
that I would call aspirational policy.

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And maybe accessibility 
fits a little bit in both.

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But you most certainly can err 
on the aspirational side.

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An aspirational policy is something 
you establish for your institution

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as a path moving toward something, 
moving forward.

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It does not have to have 
100 percent compliance

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because it's really a direction that you're 
setting strategically for your institution.

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(Gerry Hanley) We begin with our vendors saying 
(a) this is not only important,

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that this is required 
for working with the CSU.

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Every student who comes 
into our institution

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we have to provide equally effective 
access to those service

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and you are a partner 
in delivering those services to us.

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So we will tell you 
what we need

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and then we will help you 
inform your staff, educate your staff,

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provide them some consultation and guidance 
in partnership with us

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so you can deliver 
the successful service for us.

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(Bruce Maas) If we go about things 
in an ad hoc approach, one by one,

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we're not likely 
to get the same results

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as if we work together as a community 
in higher education

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to work with vendors 
to improve accessibility for everyone

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with regard to the products 
that are offered.

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That's a much more pragmatic approach, 
rather than institution by institution.

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(Gerry Hanley) Making accessibility a priority 
in their development roadmap

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is going to be driven 
by the market demand

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and if an institution 
never says a word,

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the vendor isn't gonna 
do anything about it.

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So if we begin to communicate 
our demands collectively,

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then the vendor will recognize 
the market value of accessibility.

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(Michael Young) Accessibility requires effort 
on the part of everyone

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in the higher education community 
- faculty, staff, technology vendors.

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If we all do our part, 
our institutions can provide everyone

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with an equal opportunity 
to participate

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and we all benefit from the 
perspectives of a diverse group.

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(Edward Ray) I would say to those out there 
who are just getting started

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or may be struggling to figure out 
how to use technology

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to advance accessibility 
on their campuses that

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there's no such thing 
as a bad time to start.